The team at IDR handles hundreds of thousands of complicated orders through a wide variety of client programs.
Our team starts at the beginning, getting to know your brand objectives and strategies, understanding the complete sales cycle. We help you streamline your offer, landing pages, online presence, order processing, tracking and the actual fulfillment.
Depending on the scope of our engagement, we also have the ability to provide customer service support. This includes a live call center, email replies and returns. We do not act a service bureau but we learn your business and act as an extension of it.
Everything is streamlined and you have one point-of-contact. Let the professionals at IDR work with you to develop your ideal program.